Our Esteemed Clients' Reviews:



   Verified

The entire experience was 5 stars from beginning to end. We started with a great client service lead who listened to what we needed and was extremely responsive. The service team seamlessly followed up to assist us with logistics. The crew of pilots and flight attendants were professional and kind. The plane was in pristine condition. Our two families would highly recommend working with Jet Regium

By: Mark

   Verified

My major complaint about the trip involved the failure of the pilots to wear masks before, during, and after the flight. I understand while flying the plane the pilot might have been handicapped visually bit there was no mask wearing except by me during the flight. I traveled because I wanted to be safely out of Florida but this omission made me uncomfortable and insecure about my health and their exposure to the people they had flown and been exposed to. The trip was smooth for the most part and the plane was adequate and we arrived safely and on schedule. Jefferson did an excellent job of answering my millions of questions.

By: Julien

   Verified

Jefferson and his team are exceptional - responsive, detail-orientated and thoughtful. We called on Jefferson for a complicated, last minute private flight and they surpassed all of our expectations. While private travel is typically high quality, Jefferson/his team take it to the next level.

By: Nick J

   Verified

Lucy was great at customer service. Plane was in good shape and pilot excellent.

By: Amanda

   Verified

Flying with Jet Regium was definitely an experience of a lifetime which we will cherish forever. Jefferson was restless with his professionalism and supporting us during the whole booking and scheduling process (which was very easy and straightforward). The whole service from booking to flying was perfect. The crew on the plane was very friendly and made it even more special. We would definitely recommend Jet Regium services for whoever is looking for a private flying service. Thank you from our hearts!

By: Karine

   Verified

Great job. Easy to book & make payment, on time and made good adjustments due to stormy weather.

By: Feinberg O

   Verified

"Best Flight Ever" is how my family described this experience. Outstanding Special Experience, start to finish. Friendly, responsive, and went beyond our expectations! While we were in the air, our transport at the end point cancelled without notification, and this company identified the problem and had solved it with another transport company BEFORE we landed. This company solved our problem before we knew it was a problem. We have never flown private before and were very anxious with our entire family aboard. Our pilots were gracious and the flight attendant extremely good - they anticipated our needs and made us feel at home. This team could not have done anything better to alleviate our concerns. I recommend this company without reserve and will not hesitate to use them again in the future.

By: AB

   Verified

This really was a 5 Star result. In the most difficult circumstances Jefferson and his team got us home to Mallorca and in real style. With not the most clear Spanish regulations on General Aviation flights into Mallorca during the Covid-19 lockdown Jefferson never gave up and helped us negotiate all the hurdles to a successful trip home. All the arrangements for the journey went like clockwork and everyone on the ground and in the air were friendly and efficient. Thank you.

By: Alexander

   Verified

Big thanks to the Jet Regium team for all your support for our trip to London from Dubai during these difficult times, thanks for all your help with our arrangements. we use you again

By: Josephine TK

   Verified

Another great experience (again).....everything from planning through the actual flight was well executed and enjoyable....pleasant, efficient, helpful, and timely.

By: PT

   Verified

Because of the Coronavirus, I had to flight my Family from Spain to Germany, because other Airlines cancel the Flights. I was wondering about the fast Service, many thanks to Jet Regium.

By: Allan W

   Verified

Jet Regium provided a first class service. Lucy was very efficient and went out of his way to meet my exact needs, communication was excellent all the time. The flight itself was great and I could not recommend enough. Thank you.

By: Karyn

   Verified

Service and crew were amazing and to a very high standard. I completely enjoyed my flight

By: Ray K

   Verified

Totally seamless process from booking to updates to catering to flight to car service at destination. The aircraft was well fitted out and was totally sanitized. The flight crew were very experienced and extremely professional .

By: Darren White

   Verified

During an exceptionally difficult time, Jefferson was impeccably professional and made us feel assured that we were in safe hands. Because of his help we were able to complete a project in Jersey during the COVID-19 lockdown. Our team were able to travel safely and complete the project on time. This would not of been possible without their help A huge thank you

By: Ray W

   Verified

Exceptional Customer Service & Flight We can recommend Jet Regium without hesitation. They provided an end to end service which was superb. The staff are caring and knowledgeable. The Jet & Crew also were exceptional canít fault any of the service. Amazing job thank you

By: Walker

   Verified

Great service. Pilots professional and helpful and arrived early. Very happy with our charter.

By: Terry Klami

   Verified

Jet Regium provided an excellent service for me and my family to fly from Milan to Olbia in early June 2020. With the challenges of the emerging rules for travel as the lockdown eased, our dates changed several times, and Jet Regium readily adapted to our needs, provided several very good plane options to select from and helped us with the additional travel requirements. On the day the aircraft was ready ahead of time (as unusually) we arrived early, and the pilots immediately agreed to fly then. The aircraft was very clean and comfortable and the flight smooth. Definitely I will use Jet Regium again. Thank you very much.

By: Tom N

   Verified

Great price. Professional. Friendly.

By: Falls

   Verified

Excellent service, very professional flight crew and ground staff!!!

By: Martin M

   Verified

It was my first trip by private jet and Jet Regium made it a pleasure from start to finish. Martin answered all my questions pleasantly and patiently in advance and ensured that everything ran smoothly, the pilots were polite and friendly (and obviously, very good at flying planes) and the service at both LBA and Nice was slick and efficient. The circumstances were made slightly tricky for the staff by the continuing issues with COVID 19, but they made sure this did not impact negatively on my experience at all, while making every effort to minimise any risk. All in all it was wonderfully easy and stress-free way to transport my cats down to the South of France in style - and worth every penny.

By: Olivier

   Verified

Good experience! yes, I would. Am very satisfied with my online booking, for my mother inlaw. I would not holdback to recommend this company to anyone.

By: ALT

   Verified

Great Service - calm and efficient! Immigration problems arose because of Covid, but Jefferson was able to suggest a solution. Crash on the M5 made us late for the plan, but again all sorted with minimum fuss. Many thanks!

By: McCaw

   Verified

The experience was very professional, from quote to completion of the flight, I was kept up to date with all the information that was required and the information I required. Thank you again for everything

By: CB

   Verified

We had an excellent experience with Jet Regium. Jefferson was very attentive to our needs and supplied us with the perfect aircraft for our journey to and from Europe with our enormous dog. He was always on hand to allay our concerns and dealt with a reschedule of the return journey with efficiency and a minimum of fuss. We wouldnít hesitate to recommend Jet Regium to anyone. Thank you for looking after us so beautifully Mark.

By: Sarah Q

   Verified

Excellent, reliable service -- and a couple upgrades to larger planes. I highly recommend them.

By: Louise S

   Verified

Dear Jefferson and all the others at Jet Regium, who helped us to get our daughter home! With your professional and friendly Service you made possible what seemed to be impossible. On Friday afternoon we had the first contact on the phone - on Monday evening our 16-year-old daughter got on the Aircraft in Kansas City and was back in our arms in Germany on Tuesday morning. It was challenging to get all necessary things done over the Weekend but with your excellent 24 hour Service we succeeded. Everyone took very good care of our daughter (allergies etc.) and she had a perfect flight. It was the best - and only(!) - possibility to get her home with a nonstop-flight in these difficult times. We can really recommend Jet Regium! All the best for you all! Thank you!

By: Larry K

   Verified

This is the first time we flew privately and the organisation by Jefferson and the team was excellent. They even had dog treats on the aircraft for my dog which was such a lovely touch. I would definitely use Jet Regium again and recommend!

By: Reginal

   Verified

Professional, first-rate service from the first contact with the Jet regium representative, to the time we boarded the plane, to the time we landed. Highly recommended!

By: Clarise

   Verified

I really enjoyed working with Jet Regium. They provide 24/7 service and are very professional. Will definitely use them again!

By: Mandi


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